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The Education University of Hong KongOffice of the Chief Information Officer (OCIO), home
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About OCIO

Hotlines

IT Help DeskTai Po Campus2948 6601

Service CounterRoom C-LP-202948 7053

Classroom ServiceTai Po Campus2948 6529

Service Counter

Tai Po Campus, Room C-LP-20

Service Hours

Monday to Friday

8:30am - 6:30pm

Saturday

8:30am - 5:00pm

Sundays and public holidays

Closed

Email

helpdesk@ocio.eduhk.hk

LANDesk

landesk.eduhk.hk (EdUHK system, opens in new tab)

Where to find us

TP

Tai Po Campus

Room C-LP-20

IT Help Desk 2948 6601 · Service counter 2948 7053
Hours: see Service Hours above

Classroom Service 2948 6529
Mon - Fri: 8:30am - 9:30pm · Sat: 8:30am - 6:20pm · Sundays and Holidays: Closed

TKO

Tseung Kwan O Study Centre

Room G01

IT support service at the Tseung Kwan O Study Centre is provided through the reception counter at room G01, ground floor.

IT Help Desk and Classroom Service 2190 8581
Mon - Fri: 8:30am - 9:30pm · Sat: 9:00am - 5:00pm · Sundays and Holidays: Closed

NP

North Point Study Centre

Room NP402

IT Help Desk and Classroom Service 2190 8660
Mon - Fri: 8:30am - 9:30pm · Sat: 9:00am - 5:00pm · Sundays and Holidays: Closed

WK

EdUHK West Kowloon Study Centre (Austin Road)

Room XC-G04-02

IT Help Desk and Classroom Service 2190 8650
Mon - Fri: 8:30am - 9:30pm · Sat: 9:00am - 5:00pm · Sundays and Holidays: Closed

WK

EdUHK West Kowloon Study Centre (Museum Drive)

IT Help Desk and Classroom Service 2190 8650
Mon - Fri: 8:30am - 9:30pm · Sat: 9:00am - 5:00pm · Sundays and Holidays: Closed

Suggestions and Complaints

Email

listen@ocio.eduhk.hk

Network Issues Reporting Form

www.eduhk.hkreportwifiproblem/ (EdUHK website, opens in new tab)

Suggestion Box

Located outside IT Help Desk

Services Status

ContactNeed help?

Service counter, Tai Po Campus, Room C-LP-20Mon to Fri 8:30am - 6:30pm · Sat 8:30am - 5:00pm · Closed on Sundays and public holidays